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What jewelry concierge services do you offer?
Our jewelry concierge is a personalized and complimentary service designed to assist clients in finding or customizing their perfect piece!
How does the jewelry concierge service work?
It's effortless! Connect with us via email at shop@marissacollections.com and share how we can be of help. From there, we'll take care of everything!
What if I don't know my size?
No worries! Connect with us via email at shop@marissacollections.com, and we'll gladly assist you in finding the perfect size.
What is the process for special orders?
Once you connect with a jewelry expert, we'll provide pricing and delivery time for your special order. You may also request a customization or redesign of something special you already own.
When can I expect my order?
Upon communicating with a jewelry expert, we'll provide pricing and production time details for your special order. Please note that timing and pricing may vary by designer.
What if I can't find what I'm looking for?
Simply send us an email at shop@marissacollections.com, and we'll connect you with a jewelry expert.
Do you offer in-store appointments?
Yes! Your personal stylist and jewelry expert is awaiting your arrival. Make your appointment and we will have a cappuccino hot and ready for when you get here.
What if I need help styling my jewelry?
We'd be delighted to help you style your jewelry box! To be matched with a personal stylist, click here.
Can I exchange my special order or get a refund?
Since special orders are made-to-order, they are final sale and cannot be refunded or exchanged.